Property Management Services

Smoky Mountain Getaways opened its doors in 2001 and has been a leading management company in Western North Carolina ever since. We strive to offer the highest quality of rental services available and we pass those benefits on to our owners. Homeowners automatically have access to our marketing program, our experienced and dedicated full-time staff, and (most importantly) they have peace of mind knowing that their home is being cared for.

We understand that trusting a company with your second home or investment property can be scary. Whether we are booking reservations, making late night runs due to emergency maintenance, arranging housekeeping, or marketing your property, you can trust that we are always working FOR YOU!!

How Property Management Works

We handle it all! We market your property, book reservations, arrange housekeeping and maintenance and take care of the monthly accounting. Here are a few of our owner benefits:

  • On call staff available around the clock ensuring that your home is always being care for
  • Professional photography to best showcase your property
  • Guests are able to make online reservations through our website 365 days a year
  • In house cleaners make sure that your home is not only clean and ready for the next rental, but inspected after every guest
  • Owners have access to their reservations, statements and calendars 24/7 online
  • Full accounting disclosure and direct deposits straight into your bank account monthly

Marketing

  • The vacation rental industry is almost an exclusively online business. We continuously look at our website and online advertisements and keep them updated to compete in this every changing market.
  • Numerous advertisements placed both online and in print ads, including the local chambers of commerce, magazines, VRBO.com, ResortsandLodges.com, etc.
  • We run email marketing campaigns highlighting our properties and area events, off season specials and other promotional deals for additional bookings.
  • Continuously updating and running various social media accounts (Facebook, Instagram, Pinterest) as well as blogging
  • Concierge and Activity services offered to all guests

Each of our team members is selected to be a perfect fit; our passionate, efficient staff members are service orientated and professional. We are available 5 days a week and have emergency assistance available around the clock.

We are extremely passionate about the area we call home and the level of service that is offered to our guests and homeowners. Please contact us at 828-586-8058 to discuss partnering with Smoky Mountain Getaways.